Academic Operations Analyst - FT in Mission at Concorde Career Colleges

Date Posted: 9/11/2022

Job Snapshot

Job Description

SUMMARY

The Academic Operations Analyst will serve three primary roles.  First, this position will be tasked with researching and identifying anomalies and inaccuracies within student records and developing an identifiable and actionable dataset for correction.  Second, this position will work closely with the organization’s Information Technology department to research, plan, develop, enhance, and maintain various academic informational databases and reports. The third role will evolve with tenure and surrounds evaluating processes, forms, best practices, and other academic operations functions.  Evaluation will be followed by the design, development, and documentation of alternative practices to improve effectiveness.  This individual must exemplify Concorde’s mission as well as consistently practice the core values of teamwork, customer service, achievement, integrity, and respect for the individual.

KEY ACCOUNTABILITIES

  • Adapt quickly to changing priorities and develop and execute plans to meet varying needs
  • Interact closely and effectively with associates from various departments to meet goals
  • Export various datasets from existing systems and manipulate and analyze to identify trends
  • Examine student records to discover anomalies and inaccuracies
  • Design and produce various reports in clean, clear, and understandable formats
  • Proactively identify trends, examine academic processes, and develop, document, and implement practices for continuous improvement
  • Research, design, plan and implement database systems and reports as necessary and directed
  • Other duties as assigned

SKILLS REQUIRED

  • Excellent oral and written communication skills
  • Expert level in Microsoft Excel
  • Experience in database design, construction, and maintenance
  • Ability to design and build web-based user interfaces for data interaction

Qualifications

  • Minimum of an Associate degree in business, computer science, database management, or other field involving computer skills and data analysis
  • Two years’ experience or equivalent education in database design and management including Structured Query Language (SQL)
  • Demonstratable expert level experience in Microsoft Excel and other applications.  Microsoft Office Specialist, Microsoft Excel certification, or Microsoft Certified Trainer certification(s) preferred

Job Requirements